Customer Service

eFurn is a specialist online furniture retailer bringing you the very best quality furniture directly to your door. Based in the North East of England we are a family run business with over 10 years’ experience in selling quality furniture at affordable prices. If you would like to know more about us and what we do, please click here.

Paying for your goods could not be any easier or safer, we accept Credit / Debit Card, PayPal, and Klarna. Our online platform will guide you through the quick and easy payment options and send you a confirmation once payment has been accepted. To learn more about our payment options click here.

Our standard delivery service is free of charge to all mainland UK. Our free delivery service offers the delivery of your goods to your hallway/passage, or to the ground floor. Remote areas are subject to a £30 surcharge. Delivery lead times may vary due to stock availability and manufacturing but we will keep you informed every step of the way. To learn more about our delivery options and lead times click here.

Here are eFurn we like to be transparent with what we do, our terms and conditions explain everything you need to know about your transaction. Feel free to browse through our terms here and if you have any questions on any matter, our dedicated staff will be more than happy to answer any questions you have.